Frequently Asked Questions

  • Integrative Medicine is a healing-oriented medicine that takes into account the whole person – body, mind, and spirit – including all aspects of lifestyle.  It emphasizes the therapeutic relationship and makes use of both conventional and alternative therapies.  

  • No, we recommend that you either maintain or establish a relationship with a Primary Care Provider for your preventative and acute healthcare needs.

  • In most instances, a referral is not needed.  However, in some cases, it may be helpful to have previous records or imaging reports available.  If this is the case, we will discuss this with you during appointment scheduling.  

  • The vast majority of services provided at HyperCharge™ Integrative Health are offered on a fee for service basis.  We ask that payment be made at the time of service.  We accept cash, VISA, Mastercard, American Express, and Discover Card. Following payment of service we will provide you with the appropriate documentation along with a receipt of your visit.  Some insurance carriers may reimburse for our services based upon this receipt.  Additionally, some health insurance carriers offer a FSA/HSA and we do accept those cards for payment if they contain a VISA/MC logo. 

  • Our hours of operation are Monday to Friday from 8:30 AM to 4:30 PM.  We do not have a provider available for questions or concerns outside of these hours.  If you believe your health needs cannot wait, we recommend visiting your nearest urgent care facility or emergency room. 

  • To provide you with the best possible care, our medical history, and new patient intake forms are quite detailed.  We kindly ask that you complete all intake forms online before your appointment.  This will help ensure that your appointment is dedicated to discussing your healthcare needs and provider recommendations.  If you’re unable to fill out the forms in advance, please arrive at least 30 minutes early to complete them in person.  Incomplete paperwork at the time of your appointment may lead to a shorter consultation with your provider. 

  • Cancellations must be made at least 24 business hours before your scheduled appointment.  No-shows will be documented, and for future appointments, a non-refundable deposit equal to half the service cost will be required.

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